Developed by University of Wisconsin, Urban Cooperative Initiative.
The items listed under the first item in the table of contents — How to Use Basic Retail Operation Training Resources — are free.
All of the other materials listed in the table of contents are available to download for a fee. The fee can be found after the title of each manual.
Table of Contents
- How to Use Basic Retail Operation Training Resources
- Handbook For Training With Basic Operation Training Resources – free
- How To Use Operation Topics – free
- Employee Orientation Program – $80
- Written Descriptions of Job Responsibilities – $190
- Front End Training Resource includes
- Money Handling – $40
- Additional Cashier Duties – $40
- Front End Procedures – $80
- Cashier Performance – $65
- Operation Topics for Retail Departments includes
- Buying
- Buying Basics and Selecting Suppliers – $60
- New Products and Quality Standards – $30
- Buying Topics for Retail Departments – $50
- Inventory Counts – $70
- Merchandising – $55
- Pricing includes
- Pricing – $70
- Margin and Pricing Control – $45
- Staffing – $50
- Stocking and Receiving – $90
- Produce Information – $50
- Food Production In Deli – $95
- HABA – $25
Each of these items can be downloaded from CGIN and used immediately in daily training and operations or edited to customize and reflect your co-op’s procedures and methods.
If you prefer to buy the entire Front End Training Resource, Retail Department Training Resources, and/or the Employee Orientation Program with Written Job Responsibilities, contact: Ann Hoyt, University of Wisconsin, (608)262-7390.